Terms Of Service

Please carefully read our terms and conditions. These are the terms by which we display and sell goods to you, and by interacting with or purchasing goods through our website, you are agreeing to be bound by them.

This website is operated by Bespoke Atelier Ltd Registered in Scotland No.390848 . VAT Registration No. 205 0795 28. 21-23 Acorn Street, Glasgow, G40 4AN, United Kingdom.

We are regulated in the Companies Act 2006, the Insolvency Act 1986, the UK Corporate Governance Code, and multiple European Union Directives.

Personal Information, Privacy Policy & Cookies

Please read our privacy policy and information regarding cookies on the Privacy Policy page. We retain information about customers under the 1995 EU Data Protection Directive and the European General Data Protection Regulation (GDPR), which came into law on 25th May 2018.

Products

The products we sell are described in writing and shown using photography, or in some cases computer aided imagery. We are not responsible if any information displayed is inaccurate, incomplete, or not up to date, however we have made every effort to ensure that our products are described accurately. We have also made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Basis of Sale

The order process is set out clearly and simply on our website, and you are given the opportunity to edit or amend details that you have entered incorrectly, including product selection, quantities, delivery information, payment information, and contact information.

A contract of sale is only formed when you have completed the process of purchasing goods on our website and received an email from us confirming your order.

You must ensure this order confirmation is complete and inform us immediately if there are errors in it. We are not responsible for any inaccuracies or errors in an order placed by you, but will do our best to rectify the situation should you inform us of any errors immediately.

We reserve the right to refuse any order or refuse service to anyone, for any reason at any time. In the event that we make a change to or cancel an order we will attempt to contact you with the information you have provided. In using our site, you agree to provide current, complete and accurate billing and shipping information for all purchases made at our store and that your use of, or inability to use, the service is at your sole risk.

If you are purchasing from a country within the European Union, we will add VAT at 20%.

We are selling to you as a consumer, and these terms and conditions only apply on that basis. If you are not a consumer, you must tell us. In this case we may give you the opportunity to enter into a contact as a business under separate terms that will be better suited to both parties.

Klarna

We've partnered with @klarna.uk to bring you flexible payments at checkout. Your bill is split into three equal payments which are collected every 30 days. Please read Klarna terms and conditions here.

Links

Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for their content or liable for any harm or damages related to the purchase or use of anything you may buy from them. We are also not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Copyright

This site and our work and products within it are copyright of Bespoke Atelier. No part of the site or its content may be reproduced or distributed without our written permission.

Conclusion

These terms are governed by Scots law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by Scots law. You and we both agree that the courts of Scotland will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in England you may also bring proceedings in England.

How to contact us 

If you have any questions, please contact us via email, telephone, or online form on the contact page.