Shipping & Returns

Shipping

Samples

For samples delivered to a UK postal address, we offer free 1st class delivery (1-2 working days). For samples to a non-UK address within Europe we offer £1.00 international delivery (3-5 working days).

Wallpapers

All of our wallpapers are made to order so ship time varies depending on the quantity of your order. We aim to print and ship within 3 weeks of your order. Please contact hello@noruleswallpaper.com with your shipping address and date needed if your order is urgent and we will try to accommodate.

We pack your wallpaper carefully to make sure they arrive in great condition. Postage and packaging is calculated prior to payment at the checkout and will vary depending on the contents of your order and the delivery destination.

Please note, international orders may be subject to import duties and/or tax, in such cases these are the responsibility of the buyer.

Returns

Since all wallpapers are printed to order they are therefore non-returnable. We advise customers to order samples before purchasing our wallpapers. Samples are also non-returnable. 

Wallpapers can only be returned to us for refund or replacement if they are faulty. If your order arrives damaged in any way please get in touch at hello@noruleswallpaper.com with detailed photos so we can resolve the issue.

Prices & VAT

All the prices on our site are inclusive of any applicable UK VAT. Where you have requested delivery to a UK or EU address, the price paid for your wallpaper will include UK VAT, and UK VAT will be shown on your VAT receipt. VAT is not charged on orders placed outside of the UK and the EU, however the price paid by you for the Products will remain the same as shown on the Website.

For additional information please look at our Terms Of Service.